15-годишна гаранция

Пълно спокойство с всеобхватното покритие на гаранцията на Aqua Lux Pools.

Стандартна 15-годишна гаранция

  • Пълно покритие

    Покрива всички производствени дефекти

  • Защита на шевовете

    Включени професионално заварени шевове

  • Гаранция за водоустойчивост

    100% гаранция за водоустойчивост

  • Глобално покритие

    Валидна в 30+ страни по света

  • Материал и труд

    Покрива както материалните, така и трудовите разходи

What's Covered

Manufacturing Defects

Defects in material or workmanship

Seam Failures

Professionally welded seams that fail

Material Degradation

Premature deterioration of material

UV Damage

Excessive UV exposure damage

Waterproofing Issues

Leaks due to manufacturing defects

What's Not Covered

Exclusions

  • • Improper installation
  • • Damage from sharp objects
  • • Chemical damage (non-pool chemicals)
  • • Extreme weather damage
  • • Lack of maintenance
  • • Unauthorized repairs
  • • Normal wear and tear

Warranty Requirements

  • Professional installation

    By certified installers

  • Regular maintenance

    As per guidelines

  • Proper pool chemistry

    Balanced water conditions

  • Warranty registration

    Within 30 days of installation

Warranty Timeline

1

Year 1-5

Full coverage including replacement and labor costs for any manufacturing defects.

2

Year 6-10

Full coverage with prorated labor costs. Material replacement at full value.

3

Year 11-15

Material coverage with prorated labor. Covers manufacturing defects only.

Register Your Warranty

To activate your 15-year warranty, registration must be completed within 30 days of installation. This ensures you have full coverage and access to our support services.

1

Gather Documents

Installation certificate, invoice, photos

2

Complete Form

Fill out warranty registration form

3

Submit & Confirm

Receive confirmation within 5 business days

Frequently Asked Questions

Can I transfer the warranty to a new owner?

Yes, the warranty is transferable to the new property owner. Please contact us with proof of ownership transfer.

What if my pool is in a harsh climate?

Aqua Lux Pools membranes are tested for extreme conditions from -20°C to +60°C. The warranty covers climate-related damage within these parameters.

How do I file a warranty claim?

Contact our support team with photos and documentation of the issue. We'll assess and process your claim within 10 business days.

Does the warranty cover UV damage?

Yes, we cover excessive UV damage that occurs within normal pool use. Proper maintenance and chemical balance are required.

What about seam repairs?

Professionally welded seams are fully covered for 15 years. If a seam fails due to manufacturing defect, we cover all repair costs.

Questions About Our Warranty?

Our warranty specialists are ready to answer any questions about coverage, registration, or claims.